Industries  ›  Restaurants & QSR

Restaurants & QSR

Parties that waited and left. Tables that turned slowly. A kitchen that fell behind before the ratings noticed. Your cameras watched every service.

Configured to your outlet — not a fixed product

Everything on this page is already built. What changes from site to site is your zones, your rules and your report — mapped once when we install, then left alone.

If what you need isn't listed here, it is usually a configuration rather than a new product. One platform, configured per industry, never forked into a different one — so an improvement made for another site reaches yours too.

From a live pilot

Front of house and the kitchen line

Both frames are real output from restaurants we run today — the order counter, and the kitchen where the service actually succeeds or fails.

Restaurant order counter with customers and staff detected
Order counterCustomers separated from staff, counter zone mapped, queue and wait measured from it.
Restaurant kitchen with staff tracked by station
Kitchen lineEach cook held with a stable ID across the shift, so station time is real rather than estimated.

What it measures

Every number traces back to a zone on that frame

Running on the cameras already above your counter and your pass. Nothing moves, nothing is re-cabled.

Works from day one No new cameras Video stays on site Front of house and kitchen

Walk-ins vs. seated

Two different numbers, and most owners only ever see the bills.

Walkouts

Parties that entered, waited, and left without being seated. Countable lost revenue.

Table occupancy

Per table, per hour. Which tables never get used, and which are always full.

Table turn time

Seated to cleared. The core throughput number of any dine-in room.

Bussing lag

Table vacated to table cleared. Turns lost to a slow clear-down.

Counter queue and wait

The conversion killer in QSR, measured at the counter zone.

Time to first service

How long after seating before anyone comes. Complaint driver number one.

Dine-in vs. takeaway split

Channel mix read from the floor, without touching the POS.

Delivery rider pile-up

Riders stacking at the pickup point — the kitchen is behind, visibly, before ratings drop.

Kitchen station manning

Who is on the line through the shift, against the roster you paid for.

Kitchen active vs. idle

Where the line actually stalls, station by station.

Back-door and after-hours

Prep-area entry outside service hours. Shrinkage and integrity, quietly.

On request

Built for your site, on your timeline

These need a detection model trained for your space or a link into your existing systems. We scope them per site, so the build matches how you actually operate.

Hygiene Pack — handwash events

Handwash-station usage logged as audit evidence. A genuine differentiator with chains.

Hygiene Pack — headgear and apron

Compliance in the kitchen. Needs a PPE model fine-tuned to your uniform.

POS-joined covers

Covers and spend per table, joined to what the camera saw at that table.

What arrives

Before the next service opens

On WhatsApp or email, with a live dashboard for whoever runs the floor and alerts the moment something needs attention.

OUTLET — SATURDAY, DINNER SERVICE Walk-ins 214 Parties seated 61 Walkouts before seating 9 parties Average table turn 48 min Bussing lag, median 7 min 40 s Counter wait at peak 4 min 10 s (20:30) Time to first service 3 min 05 s median Kitchen stations manned 5 of 6 through peak Rider pile-up 2 events, 20:40 and 21:15

Every line above is configurable. Thresholds, time windows, which events raise an alert and who receives it are set with you at install.

Send us two hours of your footage.

We will send back what it says — including an honest assessment of what your cameras can and cannot support. No site visit, no installation, no commitment, and no hardware needed for the trial.

Start with a service

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